Vivo Hair & Beauty Reviews
Vivo Hair & Beauty has an overall rating of 2.0 based on 26 reviews. Customer feedback on Vivo Hair & Beauty is mixed.
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How would you rate Vivo Hair & Beauty?
All Vivo Hair & Beauty Reviews (26)
penny2004
May 18, 2026
"Felt a bit pushed"
I went in just wanting a simple trim, but they kept trying to talk me into extra treatments. Something about it felt a little uncomfortable, and by the time I left I was more annoyed than relaxed
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Darrell_jackson95
May 13, 2026
"The refund policy felt unfair to me..."
The refund policy felt unfair to me, and the redo rules were confusing, confusing enough that I had to keep going back and checking what they even meant. The whole thing ended up being more of a hassle than I expected. I’m not using them again
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KarrieParks
May 11, 2026
"Nice colour, but be aware of the price"
Just a heads up for anyone thinking of booking, my colour came out really nice, fresh, and even, so I’m happy with the result. It was a bit pricey though, so definitely check the cost beforehand so you’re not caught off guard.
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LaurenKeaton_66
April 10, 2026
"Not sure what happened with my colour??"
I went in for a colour and a trim, and the stylist was really nice, but my hair feels so much drier now?? It’s been snapping when I brush it, which is super frustrating. I’m not sure if the bleach was left on too long or if my hair just wasn’t protected enough, but something definitely didn’t feel right. I’ve been using hair masks for weeks trying to get it back to normal. It wasn’t a horrible appointment, but I don’t think I’d go back there for colour again.
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hello_louise767
April 10, 2026
"Convenient enough, mostly"
It’s nice having a Vivo close to my work, so booking something after the office is easy. Parking can be a little annoying sometimes, but you know, it’s fine. Totally fine.
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John-beck
April 01, 2026
"The promos seemed way better than the actual deal"
I signed up thinking the promos would make the membership worth it, but it didn’t really feel like I got much out of it. These kinds of deals always look great upfront and then end up being underwhelming once you actually use them. For me, the membership just wasn’t worth it.
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jessethibeaux8362
March 31, 2026
"Pretty good, even though I was in a hurry"
I had a booking at Vivo and was kind of rushing that day, so I was really hoping they’d be on time. I ended up waiting around 10 minutes, which wasn’t too bad compared to other places I’ve been. The staff did let me know they were just finishing up, and that made it less annoying. I’d probably give 5 stars if it started exactly on time, but overall it was a decent experience
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douglas-Folk
March 23, 2026
"Left feeling uncomfortable"
The weird part is, I went in expecting a normal experience, but the chair was genuinely uncomfortable and I felt rushed the whole time. I couldn’t really relax or feel like I had enough time to settle in, so overall it just wasn’t a great visit for me.
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ClarenceHuse
March 18, 2026
"Helpful reminders when I felt stuck"
The texts came through like they were supposed to, which helped because I was feeling kind of trapped trying to keep track of everything. Staff replied quickly too, so it was easy to deal with
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JoePatella
March 14, 2026
"I just wanted to book a simple..."
I just wanted to book a simple appointment, but there was nothing free for ages. It’s a bit annoying, you know, especially when you only need a quick haircut and don’t want to wait forever.
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Anna-lovell
March 07, 2026
"Ran into the same issue again"
I was hoping this visit would be better, but it felt like the stylist still wasn’t very confident in what they were doing. The end result just didn’t seem very skilled, i’m getting tired of running into this same kind of issue again.
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bethany_Guzman91
March 03, 2026
"I booked through Vivo Hair & Beauty, and..."
I booked through Vivo Hair & Beauty, and to be honest, the vibe from the staff just wasn’t great. I felt like I was getting in the way the whole time, with cold responses and not much warmth or even a real smile. Maybe they were having a busy day, fair enough, but it made the whole visit feel awkward. I know what good service feels like, and this just wasn’t it, so I probably won’t be rushing back.
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RoyYoung
March 02, 2026
"Booking took longer than it should"
I tried booking an appointment on Vivo Hair & Beauty and it was more of a hassle than I expected. The site felt a bit slow, and I had to click around way too much just to find a time that actually worked for me.
I did get it sorted in the end, but it definitely wasn’t the smooth, easy process they make it sound like. I’m always a bit wary of that polished “simple booking” kind of language, and this didn’t really live up to it.
I did get it sorted in the end, but it definitely wasn’t the smooth, easy process they make it sound like. I’m always a bit wary of that polished “simple booking” kind of language, and this didn’t really live up to it.
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stephanie_Mcrae04
February 18, 2026
"I wish I’d trusted my gut before booking..."
I wish I’d trusted my gut before booking. The advice I got beforehand wasn’t great, and the aftercare was basically nonexistent?! I had to keep chasing them, and even then it felt like I was being brushed off. I wouldn’t go back, just not worth the stress.
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Janet_numbers88
February 17, 2026
"Not exactly the cleanest salon"
I went in expecting a normal salon experience, but the place felt a bit messy. There was hair on the chairs and all over the floor, which I guess they just hadn’t gotten around to cleaning yet. It didn’t really make me feel super comfortable sitting down, to be honest
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Robin_mcleod00
February 16, 2026
"Bad hair product recommendation"
I asked for a product recommendation for my hair, but what they suggested was totally off. I bought it anyway, and it just made my hair feel really dry. It felt like they were more focused on making a sale than actually helping me, and that part was weird. Frustrating experience.
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ernest_Sandberg71
February 16, 2026
"You never really know what you’re going to get"
I’ve been here a few times, and it’s kind of hit or miss. One appointment will turn out fine, then the next time it’s done totally differently and I end up having to fix things myself afterward. After a while, you start to wonder if it depends on the day more than anything else
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John.haymes
February 10, 2026
"They listened, but I’m not totally sure about the price"
They did listen to what I wanted and I ended up getting what I asked for, so that part was good. I was just a little confused about why it felt so pricey for what it was...
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virginia_Portis79
January 29, 2026
"Am I the only one who expected a little more?"
Am I the only one who thought the results would be more noticeable? The treatment did help a bit, and the staff were nice, so I don’t really have any complaints there. I just expected a bigger difference for the price. Maybe I needed more sessions, or maybe it just wasn’t the best fit for me. Overall, not bad, just kind of average...
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CherylClark
January 18, 2026
"Not the trim I asked for"
I went in just wanting a simple trim, which I figured would be hard to mess up, but somehow I left with uneven layers and way more hair gone than I asked for. The stylist was friendly enough, I guess, but the whole appointment felt rushed and like they were more focused on getting me out the door than actually checking the cut. I ended up having to go somewhere else to get it fixed. Definitely disappointed and I won’t be going back...
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